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Terms of Service

Last updated: January 21, 2025

Welcome to Book Website Builder. These Terms of Service ("Terms") govern your use of our website design and development services. By engaging our services or using our website, you agree to be bound by these Terms.

1. Acceptance of Terms

By purchasing our services, accessing our website, or engaging with Book Website Builder, you accept and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Services Description

Book Website Builder provides custom website design and development services specifically for indie authors. Our services include:

  • Essential Author Website (€349): Professional website with 10 premium themes included
  • Professional Features Add-on (+€149): Enhanced features including 20 themes, priority support, and advanced customization
  • Optional managed hosting (€19/month or €180/year)
  • Website customization and content integration

3. Payment and Pricing

Payment terms and conditions:

  • All prices are listed in EUR and are subject to change with 30 days notice
  • Payment is required in full before project commencement
  • We accept major credit cards and PayPal through secure payment processors
  • Hosting fees (if applicable) are billed monthly or annually as selected
  • Late payment fees may apply to overdue hosting accounts
  • You are responsible for any taxes applicable in your jurisdiction

4. Refund Policy

We stand behind our work with a comprehensive refund policy:

  • 30-day money-back guarantee on all website packages
  • Refunds available before final website delivery
  • Partial refunds may be available based on work completed
  • Hosting fees are non-refundable after service activation
  • Refund requests must be submitted in writing to hello@bookwebsiteservice.com
  • Refunds processed within 5-10 business days

5. Design Process and Timeline

Our design process and your responsibilities:

  • Project timelines: 5-10 days depending on package selected
  • You must provide all content, images, and materials within 48 hours of project start
  • We provide up to 2 rounds of revisions included in the package price
  • Additional revisions available at €125 per round
  • Delays in content provision may extend delivery timeline
  • Final approval required before website launch

6. Intellectual Property

Intellectual property rights and ownership:

  • Upon full payment, you own all content and materials you provide
  • You receive full ownership of the final website design and code
  • You grant us permission to use your project in our portfolio and marketing materials
  • Third-party themes, plugins, and tools retain their original licenses
  • You are responsible for ensuring you have rights to all provided content
  • We retain rights to our design methodologies and business processes

7. Hosting and Maintenance

For clients choosing our managed hosting service:

  • 99.9% uptime guarantee with automatic backups
  • SSL certificates and security updates included
  • Monthly hosting fees are €19/month or €180/year
  • 30 days notice required for hosting cancellation
  • Website files provided upon cancellation
  • Content updates included in managed service packages

Self-hosted clients receive complete website files and documentation for independent hosting.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Book Website Builder shall not be liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount paid for services
  • We are not responsible for third-party service outages or issues
  • You are responsible for maintaining backups of your content
  • We provide services "as is" without warranties beyond those stated

9. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email to active clients. Changes become effective 30 days after notification. Your continued use of our services following any changes indicates acceptance of the updated Terms.

10. Contact Information

If you have any questions about these Terms, please contact us:

Email: hello@bookwebsiteservice.com

Subject Line: Terms of Service Inquiry

Response Time: We respond to all inquiries within 24-48 hours