Privacy Policy

1. Information We Collect

When you work with us to create your author website, we collect:

Personal Information

• Contact information (name, email address, phone number)
• Payment and billing information (processed securely through third-party providers)
• Project requirements and preferences
• Content for your website (author bio, book descriptions, images, testimonials)

Automatically Collected Information

• Website usage data and analytics
• IP address and browser information
• Cookies and similar tracking technologies
• Communication records for project management and support

2. How We Use Your Information

We use your information to:

• Design, develop, and deliver your custom author website
• Process payments and manage billing
• Communicate with you about your project and provide customer support
• Send project updates, delivery notifications, and service announcements
• Improve our services and website functionality
• Comply with legal obligations and protect our business interests

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these limited circumstances:

• Service Providers: Trusted third-party services (payment processors, hosting providers, design tools)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share specific information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and regular security updates
• Limited access to personal information on a need-to-know basis
• Regular backups and data protection protocols
• Secure file sharing platforms for project materials

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time

6. Cookies and Analytics

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. This includes:

• Essential cookies for website functionality
• Analytics cookies to understand how visitors use our site
• Marketing cookies for advertising purposes (with your consent)

You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide ongoing website maintenance and support
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records for tax and accounting purposes

Project files and website content are typically retained for 2 years after project completion.

8. Third-Party Services

Our website and services may integrate with third-party platforms:

• Payment processors (Stripe, PayPal) for secure transactions
• Hosting providers for website deployment
• Design and development tools for project creation
• Communication platforms for project collaboration

These services have their own privacy policies, which we encourage you to review.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws, including GDPR and CCPA requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date at the top
• Sending email notifications for material changes

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

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